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otrs - The Open Ticket Request System
OTRS is an Open source Ticket Request System (also well known as trouble ticket
system) with many features to manage customer telephone calls and e-mails. The
system is built to allow your support, sales, pre-sales, billing, internal IT,
helpdesk, etc. department to react quickly to inbound inquiries.
Packages
Name |
Version |
Release |
Type |
Size |
Built |
otrs |
2.1.5 |
2.fc5 |
noarch |
20.67 MiB |
Fri Apr 20 09:36:50 2007 |
Changelog
- * Fri Apr 20 18:00:00 2007 Mike McGrath <mmcgrath{%}redhat{*}com> 2.1.5-2
- Added perl-GDGraph #237214
- * Wed Jan 3 17:00:00 2007 Mike McGrath <imlinux{%}gmail{*}com> 2.0.4-5
- Using different method to remove perl modules
- * Thu Sep 7 18:00:00 2006 Mike McGrath <imlinux{%}gmail{*}com> 2.0.4-4
- Rebuild for FC6